Returns & Exchanges

At Dubois Mode, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.